Welcome back to the Superhero Community Banking series! It’s been a minute since we last dove into Sun Tzu and The Art of War and how it applies to community banking. There’s so much really cool stuff in the book that we can all learn and apply…particularly in this new environment where we find ourselves. If 2020 had a silver lining, it’s that banks were forced to adapt and change…and that’s a good thing. Bankers had to seriously consider the innovations that maybe had been pushed to the back burner in 2019. We had to grow up (so to speak) very fast. Undoubtedly, there are and will continue to be growing pains…but that’s ok too!
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