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Bank Culture

Eric Alexander: Culture: Actual, Aspirational, and Articulated

Slide Deck

Happy State Bank Core Values

 

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What is the significance of employee engagement in shaping a company’s culture?
Employee engagement plays a crucial role in fostering a positive company culture, as it directly influences morale and productivity. Engaged employees are more likely to contribute to a supportive and collaborative environment.
What does Eric mean by saying culture is about more than just employee happiness?
Eric emphasizes that while employee happiness is important, culture encompasses deeper aspects such as shared values, behaviors, and the overall character of the organization, which influence long-term success.
What practical steps does Eric recommend for improving corporate culture?
Eric recommends focusing on coaching, mentoring, and strategic planning workshops to help leadership teams understand and enhance their organizational culture effectively.
What insights does Eric provide about the relationship between culture and decision-making?
Eric highlights that culture often serves as a deciding factor in important decisions, especially when faced with competing opportunities, guiding organizations toward choices that align with their values.
What is the importance of storytelling in reinforcing organizational culture?
Storytelling helps exemplify values and create a shared understanding of the culture, making it more relatable and impactful for employees.
What did the speaker say about the relationship between culture and financial performance?
The speaker noted that organizations with strong cultures often outperform financially, highlighting the connection between employee engagement and success.

 

More Resources:

A conversation with Michelle Hickox: paying attention to what’s important

Culture: actual, aspirational, articulated (update)

Culture: a conversation with Leslie Lewis

Culture: an interview with Christopher Williston

“Culture eats strategy for breakfast”

Culture: a conversation with Shannalea Taylor

Culture: an interview with Gary Wells

Bank Culture

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instructor

 Byron

Byron

Byron Earnheart is the Programming Director for the Barret School of Banking in Memphis, TN and the host of the “Main Street Banking” podcast…the only podcast solely devoted to community banks. He has over 15 years experience in the financial services industry; 11 of which have been in banking in various roles from teller work to branch management. He spends his time playing guitar and singing in Delta Heart (the “house band of the Mississippi Delta”), writing music, cooking, reading, and enduring the University of Tennessee Volunteers athletic seasons. He is married to his wife Kelly of 11 years and has two children, John Aubrey (11) and Mary Laura (7). If you'd like to hear Byron's music, check him out on Spotify:
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